Why is it important to remind clients of their appointments?

Reminding clients of their appointments is vital because appointment cards can easily be forgotten or misplaced. Many clients lead busy lives, and even with the best intentions, they may forget about scheduled appointments. A reminder helps to ensure that they show up, which benefits both the clients and the veterinary practice. It allows for better scheduling and more efficient use of time, ensuring that care for animals is provided as planned. Regular reminders can also enhance client compliance and satisfaction, as clients appreciate the help in keeping track of their pets' health care needs. This reinforces a positive relationship between the veterinary practice and its clients, ultimately contributing to better continuity of care for the animals.